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Why is Snapchat Not Working? Quick Solutions

snapchat won't open
snapchat won't open

Snapchat can be an entertaining way to contact your loved ones and relatives, and if it doesn’t work, you may be in the dark.

If your Snapchat app isn’t working and you instantly fail to start, you’re not alone. Many Snapchat users are that they are experiencing the same issue. Their Snapchat app isn’t opening or crashing immediately. This isn’t uncommon since similar problems have plagued Snapchat several times. In the unfortunate instances when Snapchat won’t open, We’ve created the best ways to resolve it.

How to Fix Snapchat Not Opening Issue on Android and IOS?

Below are the solutions you could try. We will start with easy answers; however, if they do the trick for you, we won’t need to alter many settings on your device since it could also be an issue with your server.

1. Be sure to check for any updates

A running version that is older than an app is typically acceptable. However, it could create problems in certain situations, mainly when significant changes are made to the app. It’s worth taking a look at updates. You can do this by visiting the Google Play Store or App Store. Once you are logged back into Snapchat, the snaps you missed are waiting to be viewed.

How do you verify app updates on Android:

  1. Open the Google Play Store.
  2. Search for Snapchat.
  3. Click on the Snapchat application.
  4. There should be the option to update option If there’s an available update. 

2. Make sure Snapchat’s servers aren’t down

If Snapchat won’t open for you, you’ll need to verify if it’s working for all users or just for some. You can determine if it’s an issue with the server by going to this page @snapchatsupport. If there’s currently any problem, Snapchat has tweeted about it.

You can also look up Snapchat in the ” Down Detector” to check in real-time for any issues that occur that are affecting Snapchat servers. If there’s no official tweet and there are no reports of problems, it’s most likely that the issue is on the client side. In that case, try these solutions.

3. Verify app network permissions

If your connection to the internet is stable and you can use it in other applications, Snapchat won’t open because it may not have the correct permissions to work. For instance, this frequently happens when you see an empty screen in place of the camera. Required permissions could be Location, Phone Storage, and others. There’s an easy method to verify Snapchat’s permissions inside the application.

How do you edit permissions in Snapchat:

  1. Open Snapchat.
  2. Click on your avatar’s icon to reveal your profile.
  3. Choose the Settings icon in the upper-right corner.
  4. Tap Permissions. It’s located under the Privacy section.
  5. Permissions that are not in order will show “Tap to enable.” This will allow the system settings to modify all permissions on the application.
  6. Enter the permissions section and grant Snapchat the permissions to access whatever it requires.

4. Clear Snapchat app cache

Many apps download media and other kinds of data to your phone. If the files are corrupted, it could cause Snapchat to cease functioning. Cleaning these files won’t cause you to lose any snaps or data; therefore, you don’t have to worry about it.

How do you remove the Snapchat cache:

  1. Open Snapchat.
  2. Click on the avatar image to access your profile.
  3. Click on the Settings icon for the cog in the upper right corner.
  4. Select Clear Cache. It’s located under Account actions.
  5. Hit Continue.

5. Ensure the internet is working

If Snapchat won’t open or particular snaps aren’t loading, the issue could be related to the internet connectivity. An easy way to determine whether this is the case is to test any other application that relies on the internet or start your browser and try opening If none of the other options work, your internet connection may likely be the cause.

If you’re using data, consider switching to Wi-Fi and reverse. Try shifting closer to the router. Resetting your router can help solve the problem, too, even if the internet works on different devices. If you’re using VPN, you might need to disable them when using Snapchat. Snapchat is often unable to function if it detects third-party apps such as VPNs.


If you’re still experiencing the issue, you may attempt to install the Snapchat application. However, if you are still having problems, it may be necessary to contact Snapchat Support and describe your particular situation to them so they can help you. You can also wait until they release an update to fix the issue blocking Snapchat from opening.

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